TradeStreet General Terms and Conditions
Dear customer,
this moment is very important for us. We create our stock exchange products and services with a passion for trading and you are going to buy one of them from us. Business is co-operation for us. Long-term and mutually beneficial. The benefits you get with our services and content are important to us and we want you to be as satisfied as possible and to fulfill our vision of providing you with first-class stock trading services. Please read the following lines carefully. We comply with the legal rules and business conditions, and although we do not like the administration, these business conditions protect you and us in the event of unexpected events. We wish that never happened and that you have become our satisfied customers who will stay with us for many years to come.
Effective 7/12/2021
By issuing and publishing new updates to the Terms and Conditions, the older version is automatically replaced.
These general terms and conditions (hereinafter GTC) apply to products and services (hereinafter Content) provided by the tradestreet.ai portal, in particular TradeStreet applications, courses, webinars, seminars and other educational materials published on the websites of Viral Media spol. s r.o.. By ordering a product or service, the user agrees to the GTC and undertakes to comply with the rules set out therein.
- BASIC PROVISIONS
1.1. The provider of the Content and Services is Viral Media spol. s r.o., Rybna 716/24, 110 00 Prague, ID: 02757257, Czech republic (hereinafter the Provider).
1.2. The User is a natural or legal person who has ordered or uses the Provider’s Content and Services.
- SUBJECT OF THE SERVICE
2.1. The subject of the service is the User’s right to access the TradeStreet application and the Content in electronic form, according to the specific product.
2.2. Videos are available in the form of online data streaming. The user acknowledges that a high-speed Internet connection is required to watch the videos.
2.3. Videos can only be viewed on devices that support Adobe Flash.
2.4. All works on www.tradestreet.ai , such as TradeStreet applications, e-books, online courses, videos, articles, Workshops, webinars and all created content are subject to copyright.
- ORDERING AND CONCLUSION OF THE PURCHASE AGREEMENT
3.1. The contractual relationship between the seller and the customer arises by sending the order (not after the order is confirmed). The customer submits the order by clicking on the “Submit” button next to the order form. From this moment, mutual rights and obligations arise between him and the seller, which are defined by the purchase contract and these terms and conditions. By placing an order, the customer confirms that he has read these terms and conditions and that he agrees with them. The condition of a valid electronic order is the completion of all prescribed data and requirements stated in the sales form. The seller excludes acceptance of the offer with a supplement or deviation.
3.2. The designation of the product, a description of its main features and the price, including information on whether the price includes VAT or VAT, is listed on the seller’s selected web interface. In the case of stating the price without VAT, the price with the relevant VAT rate is also listed. The price is also always stated on the order form. The sales offer remains valid as long as it is displayed on the web interface.
3.3. The sales form always contains information about the customer, the ordered product, product or service, the price, including taxes and fees, the method of payment of the purchase price. Delivery costs are not charged for online products. The costs incurred by the customer in the use of means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are borne by the customer, and these do not differ from the basic rate.
3.4. Information about the individual technical steps leading to the conclusion of the contract is evident from the ordering process and the customer has the opportunity to check and possibly correct the order before sending it. The data listed in the order they are deemed correct by the seller.
3.5. The customer agrees to the use of means of distance communication when concluding the contract.
3.6. The contract is concluded in the Czech language. The contract, resp. the relevant tax document will be stored in the electronic archive of the seller for a period of 5 years from its conclusion for the purpose of its successful fulfillment and is not accessible to third non-participating parties.
3.7. The seller is obliged to provide or deliver the product / service that the customer has ordered and the customer undertakes to take over the product / service and pay the seller the purchase price. The seller is relieved of the obligation to deliver the product / service in the event of the stocks being sold out, of which the customer will be informed.
3.8. The right to use the products / services passes to the customer by paying the purchase price and delivering the access data.
3.9. The customer understands that in order to properly use the online application, educational products and webinars, it is necessary for him to meet the technical requirements – updated software. In case of using non-updated software – internet browser, the functionality may be limited.
- PRICE, METHOD OF PAYMENT
4.1. The price of products and services, including information on whether the price includes VAT or VAT, is listed on the seller’s selected web interface. In the case of stating the price without VAT, the price with the relevant VAT rate is also listed. The price is always stated on the sales form.
4.2. The seller issues a tax document – an invoice – to the customer regarding payments made on the basis of the contract, which serves as proof of purchase of the product or service. The seller is a payer of value added tax.
METHOD OF PAYMENT
4.3. The customer pays the price of the product or service in a non-cash manner.
4.4. For non-cash payments, payment methods are connected to the payment gateway of Stripe, Inc., which provides secure technology for accepting payment cards and online bank transfers. Credit card numbers and e-banking passwords are entered through a secure and trusted channel from Stripe, Inc.
You have the following payment options:
- online payment card VISA, VISA electron, MasterCard, Maestro
- automatic recurring payment by VISA, VISA electron, MasterCard, Maestro
TERMS OF REPEATED PAYMENTS – In case of purchasing a TradeStreet license in the form of a regular membership
In the case of purchasing a license in the form of a regular membership to the TradeStreet application offered on www.tradestreet.ai , by choosing payment by credit card, the customer agrees to deduct repeated payments from his credit card, under the conditions of the selected tariff of the ordered service. By paying, the customer obtains a license to personally use the TradeStreet application for the selected period.
- Tariffs and conditions for recurring payments are listed on the product website and in the sales form.
- Information on the amount and form of recurring transactions, the date and period of the recurring payment and all changes related to recurring payments are sent to the customer by email.
- This is an automatic deduction of the half-yearly or annual payment for the service. The payment is fixed and is deducted automatically through the secure payment gateway of Stripe Inc. for the first time 1 semester or in the case of an annual subscription 1 year from the date on which the first order was made and thus the first payment.
- In the case of purchasing a license for the TradeStreet application with a regular fixed six-month membership fee, the seller uses automatic recurring card payments to pay. By filling in the sales form, the customer undertakes to pay a regular fixed membership fee in the amount specified on the membership order page for the entire duration of the membership and agrees that this membership fee is automatically deducted from the customer’s payment card. payment of membership, for the entire duration of membership in the ordered service.
- Upon recurring payment, the customer agrees to the establishment and parameters of the recurring payment and to the storage of payment details on the part of the Stripe Inc. payment gateway.
- Always 7 days before the automatic withdrawal of the next payment, the customer will be informed by an automatically generated email, ie an advance invoice for the next TradeStreet subscription. If you do not have our contact saved, these e-mails may fall into Spam or other folders. Therefore, save our contact support@tradestreet.ai in your contacts and check all these folders in your inbox.
- Cancel recurring payment. If the customer wants to automatically cancel a recurring payment, he must do so at least 7 calendar days before deducting the membership fee for the next period by sending a request for cancellation in writing to: support@tradestreet.ai .
By purchasing a TradeStreet “Forever” license, the customer gains access to the TradeStreet application for the duration of the application without additional monthly fees.
The payment is a one-time payment and the customer obtains a license to use the TradeStreet application for personal use.
The “Forever” license is non-transferable.
- DELIVERY CONDITIONS
5.1. In the case of a TradeStreet application license, online educational products, videos or membership, delivery means the sending of access data by the seller to the customer’s e-mail address specified in the sales form, or by sending a URL link.
5.2. The seller will provide the access data to the customer only after payment of the full purchase price, within three days at the latest, unless otherwise stated.
- USER RIGHTS AND OBLIGATIONS
6.1. The User is obliged to test his internet connection before paying for the electronic Content. The User is responsible for the sufficient quality of connectivity and technical equipment (HW and SW).
6.2. The user undertakes to respect the Copyright.
6.3. If you use the Telegram application for training, it is necessary to set this application so that you have the full name and a real photo.
- PROVIDER ‘S RIGHTS AND OBLIGATIONS
7.1. In the case of the TradeStreet application and electronic Content, the Provider must set the User’s access rights within 3 working days after receiving the full payment from the User to its account.
7.2. The Provider has the right to prematurely terminate, without compensation, the User’s access to the TradeStreet application and electronic Content, provided that the User infringes the Copyright.
7.3. The Provider also has the right to terminate the User’s access to the TradeStreet application and electronic Content without compensation in the following cases:
7.4. Any TradeStreet video and content is streamed to one or more different IP addresses for one User within five minutes.
7.5. The Provider’s video and content containing the User’s personalized identification elements will appear on third-party websites.
7.6. The Provider will detect the User’s attempts to technically influence the way TradeStreet content is used and videos are played.
7.7. The Provider may adequately inform the User, eg in the form of advertising messages, about its other services by using the User’s e-mail address, with the User agreeing to this. The Provider is obliged to stop sending advertising messages to the User if the User informs him of this by e-mail to support@tradestreet.ai .
7.8. In case of unavailability of electronic Content, the Provider is obliged to extend the access time to the User by the same time for which the Content was not available. Apart from compensating for the time when the User was unable to access the Content, the User is not entitled to financial compensation or a refund of the fee paid in the event of a server failure.
- WITHDRAWAL FROM THE CONTRACT
8.1. Withdrawal from the contract by the consumer
If the buyer is a consumer, he has the right in accordance with the provisions of § 1829 paragraph 1 of the Civil Code the right to withdraw from the contract within fourteen days of delivery of the product or service without giving a reason.
8.2. If you decide to withdraw within this period, please comply with the following conditions:
- No later than the 14th day after the delivery of the product or service, a statement of intent to withdraw from the contract must be sent to the seller.
- Send the application to the e-mail: support@tradestreet.ai together with the order number, name and date of purchase.
- In the case of above-standard services, exceptions and special requests beyond the purchased service, with which the customer is always acquainted in detail on the order page of the service, we are entitled to charge a fee from the service up to 20% of the service price.
8.3. Withdrawal from the contract by the seller
The seller is entitled to withdraw from the purchase agreement without undue delay if he finds that the other party has breached the contract in a material way. For the purposes of this Agreement, the following shall be considered a material breach of this Agreement:
- customer’s delay in paying the purchase price
- breach of copyright protection obligations by the customer
- sharing their access data with a third party
- access to the application through multiple IP addresses at one time via one user name
- public sharing of TradeStreet content in the form of printscreen or videos
- Download videos or any other information from TradeStreet to your computer, cloud, storage, or other digital data storage
- COPYRIGHT PROTECTION
9.1. The TradeStreet application is the copyrighted work of the Provider and it does not provide the User with the right to distribute the work further by any means of electronic or other communication or to publish or provide it to third parties in any other way.
9.2. The user undertakes not to download content from the TradeStreet application and videos from online courses to his hard drive, cloud or other off-line or on-line medium intended for storing digital data. Likewise, the User undertakes not to make any audio-video recordings of the played video within the online course and content of the TradeStreet application. All these and other activities of a similar nature are in conflict with the wishes of the operator and these terms and conditions.
9.3. The user undertakes not to provide third parties with the internet address where the videos of the online course and the TradeStreet application are located.
9.4. The user undertakes to protect his access data (username and password) through which access to the TradeStreet application and the online course is authorized. The user must not allow third parties to log in under his access data. In the event that the User allows such access to a third party, he bears full responsibility for any damage as if he had committed the abuse himself.
9.5. In the event of a proven violation of this Article, the User will pay the Provider a contractual penalty in the amount of USD 2,000.
9.6. Website operator Viral Media spol. s r.o. may use your name, logo, images and your public contributions to describe the products and services it provides to you in its advertising and promotional materials. You acknowledge and agree that any questions, comments, suggestions, ideas, posts, results, interviews, thoughts, comments, images, videos and feedback or other information you have provided on the Website, in public forums, chats , live broadcasts, Skype interviews, e-mail messages and conferences are not confidential and may become the exclusive property of the company. The Company may own exclusive rights, including all intellectual property rights, and is entitled to the unrestricted use and distribution of such content for any purpose, commercial or otherwise, without your confirmation or compensation to you.
- RULES OF CONCLUDED DISCUSSION ON THE CONTENTS
10.1. The content may include a closed discussion, if explicitly mentioned in the offer.
10.2. The user has the right to access the discussion. This is a privilege, not an obligation for the provider to allow the customer access to the discussion.
10.3. The user is obliged to state his real name and upload his profile picture with a visible face if he wants to have access to the discussion.
10.4. The user is obliged to follow the discussion rules that are available before entering the discussion. The user is obliged to read, confirm and follow them.
10.4. The Provider reserves the right to terminate the User’s access to the closed discussion at any time without compensation and, if necessary, to delete posts and files uploaded by the User without giving a reason.
10.5. If a closed discussion forum is operated within the Content, it is not the Provider’s obligation to answer every question asked. The main reason for running the discussion is to mediate the discussion between different Users and the Provider does not guarantee that it will actively participate in the discussion.
- DISCLAIMER OF LIABILITY
11.1. All products and services of our company are used for educational and information purposes in the field of trading in shares, commodities, options or other financial derivatives, online business and personal development. The information provided by the TradeStreet intermediary application and the instructors of the online programs and courses are only instructions and personal opinions. Neither our company nor the lecturers are in any way responsible for your success or failure in their application in practice, for your feelings, health and conditions that you may experience. Throughout the online product, you are fully independent and fully responsible for your actions, behavior and decisions. Your success depends on a number of other factors that we cannot influence, such as your skills, capabilities, knowledge, abilities, dedication, market situation, business knowledge, medical condition, etc. We take no responsibility for your medical condition and ability and intervention higher. (even while using the TradeStreet application or training), which may prevent you from consuming the content and performing the relevant activity. By purchasing any of our services, you declare that you have rationally considered your health, mental and physical condition and are able to consume our services in full.
11.2. In the case of educational products and the use of TradeStreet, we would like to draw your attention to the fact that you may be exposed to physical, mental or emotional strain during online programs, and it is entirely your responsibility and decision whether or not to undergo the proposed exercises or tasks. Participation in online personal development programs is intended for healthy independent people who are interested in personal growth and who do not suffer from any mental or mental disorder.
11.3. We would like to inform you that the information contained in our products cannot replace an individual consultation of a qualified professional. They also cannot replace medical or psychotherapeutic care. The products may contain information about the products and services of third parties and even this information is only a recommendation and expression of personal opinion on the issue.
- DISCLAIMER OF EARNINGS
You agree that we have not given you any promises, projections, guarantees, suggestions or any other guarantees about your future earnings or that you will earn any money by ordering products and services from Viral Media spol. s r.o..
Any earnings results or any examples of earnings are only estimates of what can be earned. There is no guarantee and guarantee that you will earn and achieve similar results as in the examples.
There is no guarantee that past earnings can be made in the future. There is no certainty about the achieved results even on the basis of the obtained information, content, strategies that we present on our websites.
The results you see on our sites, TradeStreet, presentations or webinars and videos cannot be considered “average”. They are exceptional and there is no guarantee that you will be able to achieve them. You can get worse or better results.
The economy where we do business and trade in our own country and on international markets creates uncertainty and economic risk. An economic recession or depression can negatively affect your earnings and the results generated by the service and products of Viral Media spol. s r.o..
Your success in using the information or strategies we provide on www.tradestreet.ai depends on many factors. By no means can we know how you are doing because we do not know you, your surroundings, your work ethic, your commitment, your motivation, your desires and your skills. We do not guarantee that you will get rich, that you will earn, that you will prosper as you do now and that you will make any money at all.
We are not responsible for any loss or destruction of your use of the TradeStreet application, any link, information, videos, analysis obtained from our website in any form.
- RIGHTS AND OBLIGATIONS FROM DEFECTIVE PERFORMANCE, COMPLAINTS
13.1. The rights and obligations of the contracting parties regarding the seller’s liability for defects, ie rights arising from defective performance, are governed by the relevant generally binding regulations (especially the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code).
13.2. The complaint will be settled without undue delay, no later than 30 days from the date of the complaint, unless the seller agrees with the customer on a longer period.
13.3. The seller is not responsible for defects that may arise to the customer due to the buyer’s slow internet connection, not updated internet browser or not installed mandatory software to run the TradeStreet application, webinar or online product, which he is not able to influence.
13.4. The seller reserves the right to shut down the TradeStreet application at any time without prior notice as part of system updates.
13.5. The seller is not responsible for the accuracy of the data provided in the TradeStreet application.
13.6. The Seller undertakes to make every effort to rectify the system and display the data, which may occur due to third parties and unexpected circumstances, and to make the repair as soon as possible.
- FINAL PROVISIONS
14.1. These terms and conditions are displayed on the seller’s website.
14.2. the customer expressly agrees that it can be published free of charge on the web, social networks, videos, interviews and promotional materials.
14.3. The customer may not provide access data to the TradeStreet application to any third party.
14.4. No performance provided by the Provider to the customer is an investment service or activity within the meaning of legal regulations governing in particular investment services and capital markets.
14.5. The Provider disclaims any liability to the customer to the fullest extent permitted by law.
14.6. The applicable law is the law of the Czech Republic and in the event of a dispute, the local jurisdiction of the court according to the provider’s registered office is given. If a participant is subject to a legal order other than the legal order of the Czech Republic, the participant undertakes to comply with such legal order to which it is subject, solely on its own responsibility.
14.7. The seller reserves the right to modify other rights and obligations of the parties to these products beyond these terms and conditions. These rules will always be listed on the website of the relevant product and take precedence over the provisions of the OP.
14.8. In the sense of Act no. 101/2000 Sb. on the protection of personal data The User agrees that the Provider stores in its database the data entered by the User when ordering, and that he is entitled to process this data for the purposes of business relations with the User and not to provide it to third parties. This consent is granted for the entire duration of the business relationship with the Provider, unless a special law stipulates a longer period. The user acknowledges that he has the rights enshrined in § 12 and § 21 of the Personal Data Protection Act.
14.9. The User understands that all information provided within the Content is intended solely for the study purposes of topics related to stock trading and does not in any way serve as a specific investment or trading recommendation. The Provider is not a registered broker or investment adviser or broker. If specific financial products, stocks, commodities, forex or options are mentioned in the Content, always and only for the purpose of studying stock exchange trading. The provider is not responsible for specific decisions of individual users. Stock trading and investing in financial instruments is high risk. The decision to trade in these instruments is the responsibility of each individual, and he alone bears full responsibility for his decisions.
14.10. These GTC and the relationship between the Provider and the User are governed by the laws of the Czech Republic.
14.11. Any communication between the Provider and the User takes place electronically in the form of electronic mail (email).
14.12. Disclaimer: The revenue performance of insiders, TradeStreet analysts and Analyst Algo is based on back-tested results. Back-tested performance is not an indicator of future actual results. The results reflect the performance of strategies that have not been offered to investors in the past and do not represent the returns that any investor has actually achieved. Back-tested results are calculated by retrospectively applying a model created based on historical data and based on assumptions integral to the model that may or may not be testable and subject to losses. General assumptions include: XYZ would be able to buy the securities recommended by the model and the markets would be sufficiently liquid to allow all trading. Changes in these assumptions may have a material effect on the retrospective revenue presented. Certain assumptions have been made for modeling purposes and are unlikely to be realized. No representations or warranties are made as to the adequacy of the assumptions. This information is provided for illustrative purposes only. Back-tested performance is developed with the advantage of hindsight and has its own limitations. In particular, back-tested results do not reflect actual trading or the influence of significant economic and market factors on the decision-making process. Because the trades were not actually executed, the results may have been under or overcompensated for the impact, if any, of certain market factors, such as a lack of liquidity, and may not reflect the impact that certain economic or market factors may have on the decision-making process. . Back-testing also allows you to adjust your security selection methodology until past revenue is maximized. Actual performance may differ significantly from back-tested performance. Back-tested results are adjusted to reflect reinvestment of dividends and other income and, unless otherwise stated, are presented free of charge and do not include the effect of back-tested transaction costs, management fees, performance fees or expenses, where applicable. Please note that all regulatory aspects regarding the presentation of fees need to be taken into account. No cash balance or cash flow is included in the calculation.